Once your order is placed; it usually ships within 3 business days, based on credit card approval and stock of item in our warehouse. Items
purchased with credit cards will be charged immediately and funds held until item ships or further notification is provided. Occasionally a item
will be unavailable, if a item is currently back ordered you will receive a email or phone call within 2 business days regarding backorder. Back
ordered items will generally ship within 14-21 business days after the order date. Every attempt will be made to get purchases to you as quickly
as possible! If you ordered several back ordered items we will ground ship each item as soon a they become available for no additional
shipping charges. We ship all orders ground shipping. USPS Ground or UPS Ground are how most of our customers in the contiguous U.S.
receive their orders in just 4-7 business days, once order is processed. Please let us choose the best shipping method for you.

Shipping Table
Amount of Sale              Price to Ship
$ 0.00  -   9.99                     $ 2.99
$10.00 - 19.99                     $ 5.99
$20.00 - 29.99                     $ 7.99
$30.00 - 39.99                     $ 8.99
$40.00 - 49.99                     $10.99
$50.00 - 59.99                     $11.99
$60.00 - 69.99                     $12.99
$70.00 - 79.99                     $13.99
$80.00 - 99.99                     $14.99   
$100 & up                            FREE    

We ship to the United States, Canada, Australia, France, France, Metropolitan, Germany, Greece, Ireland, Mexico, Puerto Rico,
Sweden, Switzerland, Ukraine and the United Kingdom
Interested in making a purchase from Salty Paws and your location is not listed above, Please email us for a shipping quote. The average
shipping time for mail international is 6-20 business days.

FREE Pick up order at Punta Gorda Store
You have the option to pick up your order at our Punta Gorda Store. If you choose this option while completing your sale please wait for us to
phone you that your order is available for pick up.

Sales Tax
The appropriate sales tax will be added to orders placed for Florida customers only.

Forms of Payment Accepted
Salty Paws accepts Visa, Master Card, Discover and PayPal.
To process your order using a Salty Paws Gift Certificate or Store Credit please have all item descriptions and item numbers available that you
are ordering and call customer service at 1.800.443.PAWS to process order.

Returns & Exchanges
Returned merchandise can only be exchanged or returned for store credit within 10 days of receipt. We are unable to give a store credit for
any shipping incurred.

Defective or Damaged Items
If an item is defective you must contact us within 24 hours of receiving the purchased item. We reserve the right to determine whether or not
an item is defective. We are NOT responsible for issuing store credits on merchandise due to wear from your pet. We reserve the right to
determine whether or not an item returned is due to wear from a pet.

Phone or Mail orders
Do you prefer to Phone or Mail your order instead of placing order on our website. Please click here!

Our Florida store:
We invite you to experience the Salty Paws Company Store—located on beautiful Charlotte Harbor in Punta Gorda, Florida
right in
Fishermen's Village.

Salty Paws
Fishermen's Village
1200 West Retta Esplanade F-8
Punta Gorda, FL 33950

Store Hours May - October:
Monday-Friday      10:00 a.m. - 6:00 p.m.
Saturday               10:00 a.m. - 7:00 p.m.
Sunday                 11:00 a.m. - 6:00 p.m.                               View upcoming
Salty Paws events

Store Hours November - April:
Monday-Friday     10:00 a.m. - 8:00 p.m.
Saturday               11:00 a.m. - 9:00 p.m.
Sunday                 11:00 a.m. - 6:00 p.m.

We're always in the mood  to see new snouts walk through our doors. If your a dog or cat, our store is the place to be. We
have fresh water outside the door, and they can sample one of our treats during the visit.

Make a date with your furry friend and visit us!  All in one day you can visit our store in the dog friendly mall we reside in,
go to a local dog park, and eat lunch with your pup at a one of the dog friendly restaurants right here in the village. The
restaurant requests that you keep your pup on a leash and sit outside on the deck.

Hounds on Henry Street is the local dog park located about a 1/2 mile from our company store on Henry Street / near
intersection of Shreve in Punta Gorda.

Franchise Contact
Interested in a franchise, please contact us.
Call Toll Free