Shipping
Once your order is placed; it usually ships within 3 business days, based on credit card approval and stock of item in our
warehouse. Items purchased with credit cards will be charged immediately and funds held until item ships or further
notification is provided. Occasionally a item will be unavailable, if a item is currently back ordered you will receive a email
or phone call within 2 business days regarding backorder. Back ordered items will generally ship within 14-21 business
days after the order date. Every attempt will be made to get purchases to you as quickly as possible! If you ordered
several back ordered items we will ground ship each item as soon a they become available for no additional shipping
charges. We ship all orders ground shipping. USPS Ground or UPS Ground are how most of our customers in the
contiguous U.S. receive their orders in just 4-7 business days, once order is processed. Please let us choose the best
shipping method for you.

Shipping Table
Amount of Sale              Price to Ship
$ 0.00  -   9.99                     $ 3.99
$10.00 - 19.99                     $ 5.99
$20.00 - 29.99                     $ 7.99
$30.00 - 39.99                     $ 8.99
$40.00 - 49.99                     $10.99
$50.00 - 59.99                     $11.99
$60.00 - 69.99                     $12.99
$70.00 - 79.99                     $13.99
$80.00 - 98.99                     $14.99   
$99.00 -149.99                    $16.99
$150 & up                            FREE    

Canada  & Mexico Shipping
We ship to Canada & Mexico USPS Priority Mail International. Please email us for a order over $60.00 US currency for a
shipping quote. The average shipping time for Priority mail international is 6-14 business days. We cannot ship any
biscuits or cookies at this time.

Shipping Table to Canada & Mexico
Amount of Sale              Price to Ship
$ 0.00 - 9.99                        $ 10.00
$10.00 - 59.99                     $ 25.00
$60.00 & up - Please
email us for a shipping quote
Free Shipping does not apply to shipments to Canada or Mexico.

FREE Pick up order at Punta Gorda Store
You have the option to pick up your order at our Punta Gorda Store. If you choose this option while completing your sale
please wait for us to phone you that your order is available for pick up.

Sales Tax
The appropriate sales tax will be added to orders placed for Florida customers only.

Forms of Payment Accepted
Salty Paws accepts Discover. Visa, Master Card, and PayPal.
To process your order using a Salty Paws Gift Certificate or Store Credit please have all item descriptions and item
numbers available that you are ordering and call customer service at 1.800.443.PAWS to process order.

Returns & Exchanges
Returned merchandise can only be exchanged or returned for store credit within 10 days of receipt. We are unable to give
a store credit for any shipping incurred.

Defective or Damaged Items
If an item is defective you must contact us within 24 hours of receiving the purchased item. We reserve the right to
determine whether or not an item is defective. We are NOT responsible for issuing store credits on merchandise due to
wear from your pet. We reserve the right to determine whether or not an item returned is due to wear from a pet.

Phone, Fax or Mail orders
Do you prefer to Phone, Fax or Mail your order instead of placing order on our website. Please click here!

                                                                                                                 
Stores
Our Florida store:
We invite you to experience the Salty Paws Company Store—located on beautiful Charlotte Harbor in Punta Gorda, Florida
right in
Fishermen's Village.

Salty Paws
Fishermen's Village
1200 West Retta Esplanade F-8
Punta Gorda, FL 33950
941.575.7599


Store Hours May - September:
Monday-Friday 10:00 a.m. - 6:00 p.m.
Saturday               10:00 a.m. - 7:00 p.m.
Sunday                 11:00 a.m. - 6:00 p.m.                               View upcoming
Salty Paws events


Store Hours October - April:
Monday-Saturday 10:00 a.m. - 8:00 p.m.
Sunday                 11:00 a.m. - 6:00 p.m.

We're always in the mood  to see new snouts walk through our doors. If your a dog or cat, our store is the place to be. We
have fresh water outside the door, and they can sample one of our treats during the visit.

Make a date with your furry friend and visit us!  All in one day you can visit our store in the dog friendly mall we reside in,
go to a local dog park, and eat lunch with your pup at a dog friendly restaurant called
Harpoon Harry's right here in the
village. The restaurant requests that you keep your pup on a leash and sit outside on the deck.

Hounds on Henry Street is the local dog park located about a 1/2 mile from our company store on Henry Street / near
intersection of Shreve in Punta Gorda. This is a great place to let your dog release some energy and you sit, relax, and
paw through the newest issue of our favorite reading material,
The Gulf Coast Dog Magazine! We give it two dew claws
up!!!


Franchise Contact
Interested in a franchise, please contact us.
Call Toll Free
1.800.443.PAWS
View
Doggy
Bag